Here are the questions we are asked most often.

What time do you arrive for setup? We need approx. 45-60 minutes for setup so our team will be there 45-60 minutes prior to when you want us to start serving. Larger events require additional setup time. Check your confirmation email for setup time.

What if we don’t want you setting up in the middle of the event (such as a wedding)? We can come earlier for setup if necessary, or even the day before. However, there is an extra charge for early setup. Let us know if you need early setup.

How many hours do you stay? We will stay as long as you want us to. 😉 Normal service time is 1.5 hours. Over 120 guests, we typically stay for 2 hours. If you want us there longer, there is an extra fee for the extended service time. If you ask us to stay longer on the spot, we can’t always guarantee our baristas will be able to stay.

What does your staff wear? For business and formal events, our baristas wear black shirts, black pants, black shoes, and black aprons. For less formal and truck bookings, our staff dress business casual.

Do you serve alcohol? We can add alcohol to any of our beverages, however the event host is responsible for providing the alcohol. We can make espresso martinis and regular cocktail drinks if you provide the alcohol. We do not have a liquor license.

How long have you been in business? Cleveland Espresso was founded in 2010 under the name Latte Living. The company was rebranded in 2016. Since then, we have also expanded regionally under the company The Coffee Catering Company.

Do you have a store or coffee shop? No. We are entirely mobile.

How can I buy your smoothies? At this time, we are not offering our beverages for individual sale.

How far do you travel? Our local service area is the Greater Cleveland market as far west as Avon Lake, as far east as Euclid, and as far south as Medina. We do travel further but longer distances incur travel fees for our staff. For Columbus and other areas two or more hours away, we suggest The Coffee Catering Company, our sister company.

How do I book an event? Use the links on the home page to either request a quote, or book your date.

Do you require payment upfront? We require a 50% deposit to hold your date.

How much do you charge? Each event is unique. Pricing varies depending on several things – such as number of guests, location, time frame, and beverage choices. Please contact us for a quote.

Do you do any type of event? We do corporate functions, conventions, weddings, grand openings, and similar events. We don’t do children’s events (such as birthday parties or graduation parties).

Can we change our guest count? You can change your guest count up to 10 days prior to your event.

Do we get a refund if we have less people than expected? No. We do not offer refunds since most of the items we bring are perishable and cannot be reused. Be sure to adjust your guest count at least 10 days before your event, if necessary.

If you have additional questions, please reach out to us!