Hello. My name is Lisa Timko and I am the founder and owner of Cleveland Espresso.Together, my adult children and I run our company. We are not a big company. And our profit margin is narrow. We do what we do to make people happy.
When booking our service, there is a booking fee in addition to the beverage fee. This fee pays for staffing and offsets our operating costs, license fees, general liability insurance, food truck operating costs, and fuel. The booking fee is $125-$175, depending on what service you are requesting.
The beverage fee is $2-$4 per person, depending on the menu you choose. As with catering, the fee is based on your total guest count in order that we come prepared to serve your guests. There is no refund on beverage fees because we cannot re-use the perishable products.
Sometimes we offer a discount or donate our service, depending on the cause. If you are trying to raise money, or raise awareness, please reach out to me and tell me your story.
If you feel our fees are too high, I understand. We are sorry we will miss out on the opportunity to serve your group, but I understand.
Thank you also for understanding. If you still want to book us, please complete the form and know we will be providing your group or organization with 5-star service.